The rules of the platform, plainly explained

Terms of Service

RF Holdings Corp., operating as "Gardril" · Calgary, Alberta, Canada
Effective date: October 5, 2026

1. Who we are and what these terms cover

These Terms of Service ("Terms") are an agreement between you and RF Holdings Corp., operating under the trade name "Gardril" ("Gardril", "we", "us"), of Calgary, Alberta, Canada. They govern your use of the Gardril platform, our courses, and the identity-verified certificates we issue. By creating an account or purchasing a course, you accept these Terms and the Gardril Privacy Policy. If you open an employer account for an organization, section 13 also applies.

2. Eligibility and your account

You must be 18 or older to create an account. You agree to provide your accurate legal name — it is printed on your certificate and must match your government-issued ID, or identity verification will fail. Your account is personal: keep your sign-in credentials confidential, and do not share, lend, or transfer your account to anyone else. You are responsible for activity under your account.

3. Courses and certificates

When you purchase a course, Gardril grants you a personal, non-transferable right to take that course and, on successful completion of its requirements, to receive a Gardril verified certificate. Course content, assessments, and durations may be updated to stay current with regulation and best practice.

Some courses carry regulated minimum durations or jurisdiction-specific requirements; where they do, those requirements apply and are stated on the course page. A certificate records that you completed the named training — it does not by itself guarantee employment, site access, or regulatory acceptance in every jurisdiction, and your employer remains responsible for site-specific and equipment-specific training.

4. Identity verification and course integrity

What makes a Gardril certificate trustworthy is that we verify who earned it. Identity verification and participation monitoring are performed by Asgard Authenticate, which asks for your explicit consent before it runs, as described in our Privacy Policy. You may decline verification — you simply won't be able to obtain an identity-verified certificate.

5. Payments and refunds

Prices are shown on the course page before you buy and are charged at checkout in the displayed currency. Payments are processed by Stripe; Gardril never receives your full card number. Applicable taxes are added where required.

Refunds. If you have not completed the course, you may request a full refund by emailing support@gardril.com within 7 days of purchase; we issue the refund within 7 business days. Once the course is complete and your identity verified digital credential has been issued, the purchase is final. Where we find that a credential was obtained by fraud or misrepresentation, we revoke the credential without a refund. Nothing in these Terms limits any refund or remedy you are entitled to under applicable consumer protection law.

6. Acceptable use

You agree not to: misrepresent your identity; share accounts or credentials; copy, record, scrape, resell, or redistribute course content; interfere with the platform's operation or security; or use the platform to violate any law. We may suspend or close accounts that breach these Terms.

7. Intellectual property

The platform, courses, assessments, and the Gardril name and marks belong to RF Holdings Corp. or its licensors. Your purchase gives you a personal licence to use the course for your own training — not to reproduce or distribute it. Your certificate is yours to share, display, and present to employers.

8. Your data

How we collect and protect your personal information — and what our partners Asgard Authenticate and Stripe handle — is set out in the Gardril Privacy Policy, which forms part of these Terms.

9. Disclaimers and limitation of liability

The platform and courses are provided with reasonable skill and care. To the maximum extent permitted by law, Gardril's total liability arising out of or relating to the platform or a course is limited to the amount you paid Gardril for the course giving rise to the claim, and Gardril is not liable for indirect or consequential losses. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, or reduces your statutory consumer rights.

10. Termination

You can close your account at any time. We may suspend or close an account for breach of these Terms, including the integrity rules in section 4. Closing an account does not by itself delete your certificates or training records — those follow the retention choices described in the Privacy Policy.

11. Changes to these terms

If we make material changes, we will notify you before they take effect, and the version and effective date always appear at the top of this page. Continued use after the effective date means you accept the updated Terms.

12. Governing law and disputes

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta. Disputes will be resolved in the courts of Alberta, sitting in Calgary — except that if the consumer-protection law of your home province or state gives you the right to bring a claim there, these Terms do not take that right away.

13. Terms for employers

This section applies when an organization opens a Gardril employer account to buy course seats for its workers. It is an agreement between Gardril and the organization named on the account. Sections 1 to 12 also apply to the employer account, except that where this section says something different, this section governs.

13.1 Who is bound

The organization named at signup is the party to these Terms. The person who creates the employer account confirms that they are authorized to accept these Terms on the organization's behalf. Workers are not parties to this section. Each worker has their own agreement with Gardril and decides for themselves whether to accept an invitation.

13.2 Your employer account

Employer accounts are available to organizations in Canada and the United States. The country is chosen at signup and cannot be changed later. It decides which courses you can buy and the currency you pay in. Each employer account has one administrator login, and that login runs one organization. The administrator must enter a sign in code sent by email before using employer features. Keep the administrator login confidential and do not share it.

13.3 Seats and pricing

A seat lets one worker take one course. Seats are bought for a specific course and cannot be moved to a different course. Gardril calculates the price at checkout in your account's currency, adds applicable taxes, and charges your card through Stripe. Gardril never receives your full card number.

Volume discounts apply as described on our business page. Your discount is based on every paid seat you bought in the previous 12 months across all courses, plus the seats in your current order. Refunded seats do not count. One order can be for 1 to 249 seats. For 250 seats or more, contact partnerships@gardril.com; those arrangements are agreed separately.

13.4 How seats are used

Sending an invitation reserves a seat. An invitation expires after 14 days, and an expired invitation releases its seat. You can resend an invitation up to 5 times; each resend sends a new link and restarts the 14 days. When a worker accepts, the seat is used permanently. You cannot invite more people than you have free seats. Unused seats do not expire while your account is active.

13.5 Invitations and consent

Only the person at the email address you invited can accept an invitation, and they must sign in with that address. A worker's training record is shared with you only after the worker agrees to share it. You must not tell a worker that they are required to accept, and you must not accept an invitation or give consent on a worker's behalf. Workers take the invited course at no cost to them. When a worker accepts, we tell them that you will keep a read-only record of the training you enrolled them in for 7 years after their last day of work, as described in section 13.8.

13.6 What you see

For each course you enrolled a worker in, you see the worker's name, email address, course status and completion date, and a link to their training credential, which shows the worker's photo. This includes a completion the worker earned in that same course before your invitation. You never see a Gardril course you did not enrol the worker in. You also see your seat balances for each course. Section 5.3 of our Privacy Policy describes this in full.

Identity verification is performed by Asgard Authenticate under each worker's own consent. Gardril receives only a pass or fail result. Gardril does not verify identity on your behalf and does not share identity verification data with you.

For each worker you can record the date they completed workplace-specific training and the date of any annual review of their training. Gardril courses provide general education, such as WHMIS general education. Workplace-specific training, the annual review of your training program and keeping your own training records complete remain your responsibility under the workplace health and safety laws that apply to you.

13.7 Records you download

Gardril remains responsible for the training records it holds. Those records are shared with you because each worker agreed to share them; Gardril does not process them on your behalf. When you view, download or export a worker's records, you are responsible for what you keep, how you protect it and how long you keep it, under the laws that apply to you. Gardril cannot retrieve or delete copies you have downloaded.

13.8 When a worker leaves

When a worker leaves your organization, mark them as having left and enter their last day of work. They move to your Former workers list and you stop seeing anything new about them. For 7 years after their last day of work you keep read-only access to the record of the training you enrolled them in, and you can view and export it, so you can show that the training took place. After 7 years the record is deleted, and Gardril emails your administrator 30 days before. If a record is needed for a workplace incident, a claim, an inspection or legal proceedings, you can place a hold on it in your account. While the hold is on, the record is not deleted. You may use a hold only for those purposes, and you must lift it when the matter is resolved. The seat is not returned. The worker keeps their Gardril account, their course access and their credentials, and Gardril keeps the record of their consent. Inviting the same person again later is a new invitation that needs a free seat and the worker's fresh consent. Cancelling an invitation that has not yet been accepted releases its seat.

13.9 Refunds, chargebacks and earned credentials

Seat refunds are handled case by case. Contact support@gardril.com. If an order is refunded, or a payment is reversed through a chargeback, the seats from that order are removed and pending invitations are cancelled, newest first, as needed. A worker who has already accepted keeps their enrolment and any credential they earn.

Credentials that workers have earned are never revoked because of an employer's refund, chargeback, unpaid order or suspension. This does not change section 4: a credential obtained by fraud or impersonation can still be revoked.

13.10 Suspension and closure

Gardril may suspend or close an employer account for non payment, a chargeback, a breach of this section, or abuse of the platform. While an account is suspended or closed, the administrator cannot use employer features, unused seats cannot be used, and your logo is not displayed. Workers keep their Gardril accounts and credentials. To close your employer account, contact support@gardril.com. If your employer account is closed, Gardril keeps the training records of your current and former workers for the periods set out in section 13.8 and the Privacy Policy. Before closure you can export them, or ask support@gardril.com for an export.

13.11 Your logo and branding

You may upload a logo and a banner for your employer account. You confirm that you own them or have permission to use them, and you give Gardril a non exclusive, royalty free licence to display them in your employer dashboard and, if you choose, on invitation emails to your workers. Uploaded images can be viewed by anyone who has the link to them. Gardril may refuse or remove any image.

13.12 Acceptable use for employers

You agree to invite only your own workers and contractors, not to share the administrator login, to use roster information, including the records of former workers, only to confirm and manage your workers' training and to meet your workplace health and safety obligations, and not to attempt to access another organization's information.

13.13 Liability

Section 9 applies to employer accounts. For an employer account, the amount you paid Gardril means the amount paid for the seat order giving rise to the claim. Section 12 applies, except that the consumer protection exceptions in sections 9 and 12 apply only where the law gives them to a business.

14. Contact

RF Holdings Corp. (operating as Gardril)
Support: support@gardril.com
Privacy: privacy@gardril.com

Ces conditions sont offertes en français — Lire les conditions en français.